TERMS OF USE
1. Introduction
The use of this website www.bookmyrajshree.com and/or mobile application named BookMyRajshree, ("
BookMyRajshree
") will be governed by these Terms of Use including the Privacy Policy available at (
click here
) and any other disclaimers and terms published on BookMyRajshree (
together referred to as
"
Terms
" ) , and these Terms constitute a valid and binding agreement between Serenity Trades Pvt. Ltd. ( "
Serenity
" / "
We
" / "
Us
") and you. These Terms are binding upon Serenity and You , and govern your use of the offerings provided by BookMyRajshree for the purchase of lottery tickets ("
Lottery Ticket
") and participation in the lotteries as organised by the relevant State Governments of certain states (as mentioned along with each individual Lottery on BookMyRajshree) ("
Lottery/Lotteries
") from time to time (together referred to as "
Offerings
").
a.
To clarify, the sale of Lottery Tickets is being offered on behalf of M/s Skill Lotto Solutions Pvt. Ltd. ("
Skill Lotto
") has been appointed as the Distributor/Marketing Agent for sale of online lottery tickets by relevant State Governments. Summit has further appointed Serenity Trades Pvt. Ltd. as Stockist for sale of the Lottery Tickets (i.e. the Offerings on BookMyRajshree).
b.
By visiting, accessing and using BookMyRajshree :
i.
You agree that you have read, understood and agreed to the Terms and you acknowledge that these Terms shall apply to you and be binding on you;
ii.
You confirm that you have attained the age of eighteen (18);
iii.
You confirm that you are competent under Indian laws to agree to and be bound by these Terms;
iv.
You agree that you have understood and are bound by the rules of the Lotteries available on BookMyRajshree, and other applicable laws and rules available at (
click here
)
v.
You are responsible for complying with all applicable local or national laws and agree that you shall access BookMyRajshree from States where sale of Lottery Tickets is permissible as per the relevant State and central lottery laws which apply to the Offerings .
2. Updates / Modifications to the Terms
a.
Kindly review these Terms periodically. The Terms may be updated / modified at any time and from time to time, for any reason at the sole discretion of Serenity . Such updates/modifications will become effective immediately upon its posting on BookMyRajshree . The date of the Terms will accordingly be amended on BookMyRajshree and you will also be informed of the updates / modifications by way of a notification upon log in / sign in to BookMyRajshree .
b.
b. Your continued use of BookMyRajshree following the posting of the updates / modifications to the Terms will have deemed to be your acceptance of the revised terms.
3. User Registration
a
Offerings on BookMyRajshree are offered exclusively to Serenity's network of registered users ("
Users
") and is not open to the unregistered users.
b.
When you register an account on BookMyRajshree :
i.
You agree to provide true and accurate information for the purpose of registration, (
e.g.; name, mobile number, email address and other contact details, as may be required
);
ii.
You understand that any information provided as part of such registration, or is otherwise collected is governed by and subject to the terms of the Privacy Policy;
iii.
You will need to select a unique user name and password for setting up a user account;
iv.
You will receive a one-time-password (OTP) on the contact number provided by You, for the purpose of verification;
v.
You understand that a User account ("
User Account
") is successfully created only upon verification of your mobile number via OTP verification process;
vi.
You understand that from time to time, you may be provided with additional codes or passwords necessary to access and use certain offerings, features or functions of BookMyRajshree;
vii.
You undertake that you shall have only one User account and not multiple accounts registered with BookMyRajshree ;
viii.
You undertake not to share your User account details such as your username and password with any other person for their use of BookMyRajshree ;
ix.
You agree to get periodic SMS alerts and newsletters from Serenity including for offers and promotions;
x.
You agree to notify Serenity immediately if you become aware of or believe there is or may have been any unauthorized use of your username and/ or password or if You feel any other need to deactivate your User account due to security concerns.
c.
If you have any security related concerns, please contact Support at [link]. Serenity reserves the right to disclose any information about Users including their registration data in order to comply with any applicable laws and / or requests from regulatory authorities / courts of law and to safeguard the interests of its Users.
4. Use of BookMyRajshree
a.
There shall be no general right for any person to purchase a Lottery Ticket. No Lottery Ticket may be purchased by or Prize Money paid to:
i.
Minors, whether acting on their own behalf or on behalf of another person;
ii.
Directors, Employees and Relatives of persons associated with Lottery;
iii.
Any person whose User Account has been suspended or terminated;
iv.
Any person who is not permitted to use/access BookMyRajshree in the State in which they are located;
v.
Such other persons or category of persons as Serenity or the applicable laws mandate from time to time.
b.
You should not use BookMyRajshree :
i.
for any purpose that is unlawful, illegal or forbidden by law;
ii.
In any manner that harms Serenity or its directors, employees, affiliates, distributors, partners, service providers, and / or any other User;
iii.
to remove any copyright and other proprietary notices contained in any content on BookMyRajshree or in relation to the Offerings ;
iv.
to copy, decompile, reverse engineer, or otherwise attempt to discover any source code, sell, assign or otherwise transfer any intellectual property in BookMyRajshree or in relation to the Offerings ;
v.
to send communications containing unsolicited / unauthorized advertisements, promotions or marketing material;
vi.
in any manner other than as agreed in the Terms.
c.
Use of the Offerings is only available to Users located in states where sale and/or purchase of Lottery Tickets is permissible as per the relevant State and central lottery laws. In the event you provide false information for the purpose of registration on BookMyRajshree and/or availing of any Offerings offered on BookMyRajshree, Serenity shall have the right terminate your membership and also initiate legal proceedings against you for providing such false information for the purpose of registration on BookMyRajshree and/or availing Offerings offered on BookMyRajshree, at its discretion. In any event, BookMyRajshree shall have no liability towards you if you access, attempt to register from a different state or provide any false information for the purposes of accessing, registering and using the site/app.
5. Transaction History
a.
Users may obtain details of past transactions including details of recharge of User Wallet, withdrawal of amounts from the User Wallet ("
TransactionHistory
") on BookMyRajshree.
b.
Serenity will make up to 30 days of Transaction History readily available.
c.
In the event, you wish to obtain a complete record of your Transaction History, you may contact Serenity at
help@myrajshree.com
and, Serenity will make the information available as soon as is reasonably practicable.
6. Lotteries
a.
Each Lottery will be conducted and organised by the concerned State Government. Your participation in each Lottery and the organisation and conduct of the Lotteries is subject to the terms and conditions (including statutes and rules) of the related Lottery ("
Lottery Laws
") made available on BookMyRajshree at Clause 1b(iv), which you agree to independently review and comply with. To the extent of any conflict or inconsistency, the Lottery Laws will take precedence over these Terms and the Privacy Policy.
b.
Following each draw for any Lottery ("
Lottery Draw
"), the State Government will publish the final and conclusive winners in accordance with the applicable Lottery Laws ("
Lottery Results
"). The Results will be declared in the form of winning combination of numbers/alphanumeric, in accordance with the relevant Lottery Laws ("
Winning Number
"). Serenity will announce the official Lottery Results on BookMyRajshree as soon as commercially possible following official publication thereof by the relevant State Government.
c.
You agree that verification of Lottery Results from the relevant official publication of the concerned State Government is solely your responsibility. Serenity is not liable for inaccurate announcement of the Lottery Result on BookMyRajshree.
7. Purchase of Lottery Tickets & related taxes
a.
Once registration is done, the User shall have the ability to top up his/her account with money for purchase of Lottery Tickets on BookMyRajshree("
User Wallet
").
b.
The price for each Lottery Ticket displayed on BookMyRajshree is determined by the State Government responsible for organising the Lottery.
c.
Once a User purchases a Lottery Ticket on BookMyRajshree, BookMyRajshree will print a physical copy of the Lottery Ticket in accordance with the relevant Lottery Laws and provide it to the User free of charge.
8. Prize Money
a.
User who has purchased and holds a Lottery Ticket bearing the Winning Number ("Winner") is responsible to claim the prize money as declared by the relevant State Government ("Prize Money") in the manner prescribed in Clause 8b below.
b.
The process for claiming the Prize Money will differ depending on the amount of Prize Money in a single Lottery Ticket:
i.
For Prize Money upto INR 10,000:
1.
the amount will be automatically credited by Serenity to the User Wallet of the Winner upon verification of the Lottery Ticket. Users will be able to use this amount for availing the Offerings on BookMyRajshree.
2.
Users may also transfer Prize Money up to INR 10,000 per day to their personal bank account;
ii.
For Prize Money above INR 10,000:
1.
Payment of Prize Money will be routed through respective State Government procedures as specified in the Lottery Laws;
2.
Winner is responsible to inform Serenity that they hold a Lottery Ticket bearing the Winning Number by contacting Serenity by e-mail at
help@myrajshree.com
("
Notice
"). Upon receipt of Notice, Serenity will verify the Lottery Ticket.
3
Winner will have to submit hard copies of the following documents ("Documents") to the office designated by the relevant State Government under the Lottery Laws for processing the payment of Prize Money:
i.
Physical Ticket;
ii.
Claim form in Government approved format available at (
click here
)
iii.
Declaration on Rs.100/- stamp paper with notary in government approved format, available at (
click here
) ;
iv.
4 passport size photos for declaration;
v.
Self-attested photocopy of residential proof (Aadhar card/passport);
vi.
Self-attested photocopy of PAN card;
vii.
Bank Account details;
viii.
Cancelled cheque;
ix.
Self-attested photocopy of winning ticket;
x.
Any other information required by the State Government for processing of the Prize Money
c.
You agree to provide true and accurate information and Documents. You agree to co-operate with Serenity by providing Documents in a timely manner. Under no circumstances shall Serenity and/or the State Government have any obligation to release the Prize Money if you provide false information and/or Documents or otherwise fail to provide the requisite Documents for the purpose of this Clause.
9. Payment and Taxes
a.
Refunds. User will be entitled to a refund in case a Lottery Draw is cancelled by the relevant State Government. In the event of such cancellation, the refunded amount will automatically be deposited to User Wallet.
b.
Users may transfer up to INR 10,000 of Prize Money from their User Wallet per day;
c.
All payments of Prize Money of amounts more than INR 10,000 made by the relevant State Government to shall be subject to deduction of tax ("TDS") as per the Income Tax Act, 1961 . Users will be provided TDS certificates in respect of such tax deductions by the relevant State Government. However, it is clarified that the relevant State Government is responsible for deduction of TDS and providing TDS certificates and Serenity shall not be liable for the same. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, etc. in respect of the Prize Money.
d.
Payment of GST will be done in accordance with Notification No. 04/2017 - Integrated Tax (Rate), 04/2017 Central Tax (Rate), issued by Ministry of Finance, Government of India ("
Notification
") till it is in effect and thereafter in accordance with the notification/law that supersedes the Notification.
10. Intellectual Property
a.
Rights of Serenity
i.
All intellectual property in the Lottery Tickets including any trademarks, logos, images and other content on the Lottery Tickets sold on BookMyRajshree belongs to the relevant State Government organising the Lottery. Through your purchase of the Lottery Tickets, by no means is any proprietary right in any intellectual property impliedly or expressly granted by the State Government to you;
ii.
All intellectual property including in relation to any software, techniques and processes used, and any trademarks, logos, images and other content available on BookMyRajshree belongs exclusively to Serenity and / or its licensors. Through your use of BookMyRajshree , by no means is any proprietary right in any intellectual property impliedly or expressly granted by Serenity to you;
iii.
Serenity and / or its licensors assert all proprietary rights in the trademarks and copyright depicted on BookMyRajshree . Any unauthorized use of the Serenity trademarks or copyright in connection with any other good, service or offering will constitute an infringement of the trademark and copyright of Serenity and / or its licensors and may be actionable under the applicable laws.
b.
Rights of User
i.
Serenity grants you a limited royalty-free right for your personal and non-commercial use of BookMyRajshree , for the time that you are a User with BookMyRajshree ;
ii.
Unless explicitly stated or otherwise authorised by Serenity , you agree not to reproduce, modify, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of the content on BookMyRajshree , in whole or in part, by any means. You must not remove or modify any copyright or trademark notice, or other notice of ownership.
11. Confidential Information
You acknowledge and agree that certain information available on BookMyRajshree may be designated as confidential by Serenity and you will not disclose such confidential information to any third party, without having obtained prior written consent / authorisation from Serenity .
12. Third Party Sites / Content
a.
BookMyRajshree may provide links or direct you to various third party websites. If you use any of these links, you may be directed / redirected to such external websites.
b.
If you decide to visit any such external link, you agree to do so at your own risk, responsibility and liability. Serenity does not endorse any website linked to BookMyRajshree or the information appearing therein or any of the products or services described therein. You agree that Serenity is in no way responsible for the accuracy, timeliness or completeness of information that it may obtain from these third parties and which may be posted / published on BookMyRajshree and as may be amended from time to time
c.
Any display of third party goods / services offered through BookMyRajshree does not in any way imply, suggest, or constitute any reputation, sponsorship, endorsement or approval of Serenity by any such third parties.
d.
Use of such third party links shall be governed by a separate agreement between You and such third party. Serenity will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any refunds, exchanges, personal injuries, death, property damage, or other damages or expenses resulting from interactions of the User with such third parties or from availing any goods / services from such third parties.
13. User Account Suspension and Deactivation
a.
Suspensions of User accounts by Serenity
There may be circumstances wherein Serenity will be required to suspend the User account which will prevent you from utilising the Offerings on BookMyRajshree . In such events, Serenity may also be required to supply relevant User details and data to the applicable authority, regulator, court or other third parties including to comply with applicable laws or court orders/judgments. These actions will be taken in the event Serenity has any reason to believe that your User account may be used for, including but not limited to, the following activities:
i.
Fraud or attempt to defraud;
ii.
Money laundering;
iii.
Volvement in collusion, rigging or cheating of any kind;
iv.
Serenity has reason to believe you are less than 18 years old;
v.
You are in a jurisdiction, wherein the Offerings or your use of BookMyRajshree is illegal;
vi.
You are trying to access BookMyRajshree from any other territory from where Serenity does not accept Users;
vii.
You are violating these Terms in any manner.
b.
If investigations are ongoing and unresolved issues remain, then Serenity will continue to suspend the User account.
c.
Serenity reserves the right to suspend your User account at any time for any reason. Serenity also reserves the right to initiate appropriate civil or criminal action against you in the event of violation of these Terms or applicable laws.
d.
Upon suspension of your User account, regardless of the reason(s), your right to use BookMyRajshree and access the Offerings on BookMyRajshree immediately ceases. Serenity shall not be liable to you or any third party for any claims or damages arising out of any suspension of your User account or any other actions taken in connection with such account suspension.
e.
Deactivation of User account by You.
You may deactivate your User account at any time by writing to Serenity at
help@myrajshree.com
from your registered email address. Deactivation of User account is subject to the User withdrawing all amounts from their User wallet and ensuring that no Lottery Tickets are pending for claims. Should you wish to resume using BookMyRajshree , you will be required to reactivate the existing account at any time by writing to Serenity at
help@myrajshree.com
.
14. Termination/Suspension of Offerings
Serenity may terminate, vary or suspend the Offerings on BookMyRajshree, immediately and without prior notice:-
i.
for repair or maintenance work or in order to upgrade or update BookMyRajshree;
ii.
if Serenity ceases to provide the Offerings on behalf of Skill Lotto;
iii.
for any other reason at Serenity's sole discretion.
15. Rights & Reservations
a.
We reserve the right to:
i.
Make all decisions in relation to inter alia your registration with Serenity ;
ii.
Give you a username, different from the username chosen by you, if it impersonates an already existing username, or if Serenity feels it is otherwise inappropriate;
iii.
Request additional documents and additional information from you for the purpose of your registration as a User with BookMyRajshree ;
iv.
Deny access to BookMyRajshree or any portion thereof without notice for the following reasons (a) any unauthorised access or use by you (b) attempt(s) to assign or transfer any rights granted to you under this Agreement; (c) violation of any of the provisions of the Terms or any applicable laws.
16. Liability Disclaimer
a.
We exclude all representations and warranties relating to BookMyRajshree including content therein, and the Offerings offered on BookMyRajshree. Serenity disclaims any representation and warranties for the security, reliability, quality, timeliness, and performance of (i) BookMyRajshree , content on BookMyRajshree and Offerings offered on BookMyRajshree ; (ii) third party products or services advertised on or received through any links or other sources provided on BookMyRajshree ; (iii) any information, content or advice received through the site or links provided on BookMyRajshree. Serenity makes no warranty or representation that any errors in BookMyRajshree will be corrected.
b.
You agree that use of BookMyRajshree and the Offerings on BookMyRajshree is at your sole discretion. Serenity is not responsible for any consequences arising out of your use of BookMyRajshree .
c.
BookMyRajshree is provided on a "AS IS" and "AS AVAILABLE" Serenity . Neither Serenity nor any third party service providers are liable for any network, technical or other operational difficulties or problems which may result in loss of your data, monetary loss, personalization settings or other interruptions in the features offered on BookMyRajshree . Neither Serenity nor any third party is liable for the deletion, loss, mis-delivery, timeliness or failure to store or transmit any features or other aspects of BookMyRajshree or Offerings , content on BookMyRajshree or your personalization and / or User account settings.
17. Personal Information and Data Security
a.
Serenity may collect, store, use, process and transfer to third parties information provided by you at the time of registration of your User account, or during the course of your use of BookMyRajshree , including your personal information that shall be governed by the applicable data protection laws and the Privacy Policy.
b.
For more information on the security measures and systems that Serenity has in place for the protection of personal Information collected from you on BookMyRajshree , kindly refer to our Privacy Policy.
c.
Your acceptance of these Terms, and use of BookMyRajshree , shall be deemed to constitute your acceptance of the terms of the Privacy Policy.
18. Indemnity
a.
You agree to defend, hold harmless and indemnify Serenity and licensors, subsidiaries, associates, affiliates and partners of Serenity from and against any and all losses, costs, expenses, damages or other liabilities incurred from and against any cost, liability, loss, damage, cause of action, claim, suit, proceeding, demand or action brought by a third party, due to or arising out of or in connection with (a) Your use of BookMyRajshree or (b) Your breach of any provision of the Terms (c) or any fraud, negligence, wilful misconduct or intentional wrongdoing on your part.
b.
You shall not settle or compromise any such matter without our prior written consent. Serenity shall be entitled to participate in such defence through our own counsel at your cost and expense.
19. Limitation of Liability
To the fullest extent permitted by law, Serenity is not and will not be liable for any indirect, remote, punitive, special, incidental, consequential, or exemplary damages (including, without limitation, loss of business, revenue, profits, goodwill) arising out of or in connection with BookMyRajshree or the Offerings , even if Serenity has previously been advised of, or reasonably could have foreseen, the possibility of such damages, however they arise, whether in breach of contract or in tort (including negligence), including without limitation to damages due to: (a) the use of or the inability to use BookMyRajshree or (b) conduct of any User on BookMyRajshree (c) unauthorised access to or alteration of transmissions or data, (d) malicious or criminal behaviour, or false or fraudulent transactions (e) technical or other operational lapses on BookMyRajshree . In any event, the liability of Serenity arising out of the Agreement shall not exceed the price of the Lottery Ticket forming subject matter of the dispute between Serenity and User,
20. Governing Law & Dispute Resolution
This Agreement along with your use of BookMyRajshree is governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Either Party shall have the right to seek interim reliefs at appropriate forums / courts having jurisdiction thereof. In case of any dispute arising out of these Terms and your use of BookMyRajshree, Users may bring an action against Serenity. The courts at Mumbai shall have exclusive jurisdiction over all matters by or against Serenity connected with these Terms and your use of BookMyRajshree . It is clarified that Serenity shall have no liability to you for the purposes of any claims against Lottery where the prize money exceeds INR 10,000 and your rights shall be against the relevant State Government organising such Lottery. Any such disputes against the relevant State Government will be governed by the applicable state Lottery Laws.
21. General Provisions
a.
Entire Agreement:
The Terms constitute an entire, valid and binding agreement between you and Serenity and governs your access and use of BookMyRajshree. These Terms shall supersede any and all prior Terms available on BookMyRajshree and agreed to by Users and are binding from [-].
b.
Advertisement:
Serenity shall have the right to place advertisements and publicity materials of its choice, including that pertaining to parties other than itself for commercial use through electronic means on BookMyRajshree .
c.
Binding Nature:
This Agreement shall be binding upon you and Serenity and your successors-in-interests and permitted assigns.
d.
Severability:
If one or more of the provisions contained in this Agreement is held invalid, illegal or unenforceable in any respect by any court of competent jurisdiction, such holding will not impair the validity, legality, or enforceability of the remaining provisions.
e.
Waiver:
The failure of either party to exercise any right provided for herein shall not be deemed a waiver of any further right hereunder.
f.
Assignment:
You may not assign or sub-license, without the prior written consent of Serenity , the rights, duties or obligations under the Terms, in whole or in part, to any person or entity. Serenity may assign or sub-license in whole or in part any of its rights, duties or obligations under the Terms to any of its affiliates.
g.
Conflict :
In the event there is any conflict between the terms set out in these Terms of Use, the Privacy Policy, and any other policies applicable to specific pages of BookMyRajshree , the following order of prevalence shall apply: (i) these Terms of Use (ii) the Privacy Policy, (iii) any other policies applicable to specific pages of BookMyRajshree .
22. Refund & Cancellation
If the transaction is cancelled / unsuccessful due to any reason and the amount is deducted from bank account then in such a scenario the amount will be credited to the customer's bank account as per the standard time period prescribed by the respective bank. If any customer requests for a refund then in such a scenario it will take 7 working days to get credited in his bank account.
23. Contact Us
If you have any questions or concerns regarding the Terms of Use or for any technical support, please contact us at :
help@myrajshree.com
Serenity Trades Private Limited
Address
201, 2nd Floor, F-wing Kailash Vaibhav Complex,
Behind Godrej Park Site Road, Vikhroli (W),Mumbai
Maharashtra - 400079,
India
These Terms of Use were last updated on: 15-05-2020
